Who we are

Our website address is: http://citizenchicane.com.

This website is maintained by Mark and Frankie Winter, London.

What personal data we collect and why we collect it

By default our WordPress site does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of our plugins may collect personal data.

Please see the privacy policies of our plugins for further information:

Wordfence Privacy Policy
Yoast SEO Privacy Policy
Blossom Themes Privacy Policy

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

If you contact us via our contact forms, please be aware that we will keep contact form submissions indefinitely for customer service purposes, but we do not use the information submitted through them for marketing purposes. We use WPForms, you can see their privacy policy here.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

By default, WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. We’re hosted through TSOhost.com, you can see their privacy policy here.

Who we share your data with

We’ll never share your details with other organisations without your permission, unless we’re required to by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We use Akismet. You can see their privacy policy here.

Your contact information

If you have any questions about this statement please contact us via [email protected]

Additional information

How we protect your data

We will use technological and organisation measures to keep your information secure. However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us.